With the appointment of Istanbul-based Mehmet Burak Emci as Business Development Adviser (EMEA & CIS), Deswik is making it easier for customers in the region to engage with its team, access support, and work more closely on site-specific planning and operational challenges.
This expanded presence reflects a simple priority. Being closer to customers improves the quality of support. For mining teams in Türkiye, that means more direct communication, better understanding of local operating conditions, and stronger continuity between day-to-day engagement and the wider technical capability available across Deswik.
“I’m excited to return to mining with a broader understanding of business operations and cybersecurity,” said Burak Emci. “Having worked in the Turkish mining industry previously, it's especially rewarding to be back and working more closely with customers. Being on the ground allows us to better understand their operational priorities while providing a local point of contact who can connect them with the right people and capabilities across Deswik as their needs evolve.”
Deswik supports mining companies with integrated software and consulting capability across mine design, planning, optimization, scheduling, survey, and operational workflows, with the support of a global team of more than 200 mining engineers and specialists.
For customers in Türkiye, the benefit is practical. Local engagement can help speed up communication, improve alignment with site requirements, and make it easier to build long-term working relationships supported by global experience.
“Mining customers want more than remote access to software. They want responsive support, practical understanding, and a partner who can stay close to the realities of their operation,” said Borja Arias, Regional Manager, EMEA and CIS. “Having Burak in Türkiye helps us work more closely with customers in the region and connect local engagement with the broader expertise available across Deswik.”
As part of its continued engagement with the Turkish mining sector, Deswik will connect with mining professionals at Maden Tek 2026 in Ankara from 22-24 October, before hosting its own dedicated Deswik Exchange event there on 26 November. Together, these events will provide opportunities to connect with customers and industry stakeholders from across the region and discuss how closer collaboration can support planning and operational performance.
This step reflects Deswik’s ongoing commitment to supporting customers in Türkiye in a way that is practical, accessible, and aligned with the needs of underground mining operations.