Key Account Manager - South Africa
Deswik is growing, and we're looking for a technically savvy Key Account Manager to own and expand a diverse portfolio of mining customers nationally.
Deswik is growing,
and we’re looking for a technically savvy Key Account Manager to own and expand a diverse portfolio of mining customers nationally.
In this role, you’ll manage and retain accounts and whilst building trusted, long‑term relationships with senior stakeholders across the mining industry.
You’ll represent and sell a suite of around industry‑leading Deswik software products, used daily by mine planners, engineers, and operational teams across the mine planning value chain. Working at the intersection of technology and operations, you’ll support both technical and operational solutions, helping customers unlock greater value, efficiency, and performance from their mining operations.
In this role, you’ll manage and retain accounts and whilst building trusted, long‑term relationships with senior stakeholders across the mining industry.
You’ll represent and sell a suite of around industry‑leading Deswik software products, used daily by mine planners, engineers, and operational teams across the mine planning value chain. Working at the intersection of technology and operations, you’ll support both technical and operational solutions, helping customers unlock greater value, efficiency, and performance from their mining operations.
What You’ll Be Doing
- Own and grow relationships with a portfolio of key mining customers
- Develop new business opportunities, prepare proposals, and negotiate commercial agreements
- Partner with customer stakeholders — from site technical teams through to executives
- Support the delivery of high‑quality software implementations and consulting services
- Apply Deswik technology (including enterprise solutions) to solve complex mining problems
- Maximise customer value from existing investments and build long-term partnerships
- Manage customer issues proactively and professionally
- Collaborate globally with 100+ mining consultants and technical sales specialists
- Travel domestically and internationally as required to support customers
What You’ll Bring
- Proven experience in sales or key account management within complex, enterprise environments
- A technical background in Mining Engineering, Geology, Surveying, or similar
- Significant mining industry experience in senior technical or operational roles
- Strong commercial acumen and confidence in complex negotiations
- Deep understanding of site operations and mine planning challenges
- Ability to connect people, processes, and technology to deliver real value
- Strong EQ and IQ — you’re trusted, reliable, and outcomes-focused
- A passion for continuous improvement and doing things better than yesterday
- Comfort with technology and the ability to clearly articulate the value of software solutions
- Experience with Deswik tools is highly regarded
Why Deswik?
Work That Matters
We’re not just a software company—we’re engineers helping engineers. Your work will directly improve how mines operate.
Culture That Connects
Founded on friendship and technical excellence, Deswik offers a relaxed yet high-performing environment. We trust our people and give them room to grow.
Flexibility That Works
Enjoy a hybrid schedule—2 days WFH, 3 days in our Gauteng office. We support work-life balance with autonomy and mutual respect.
Perks That Count
- Competitive salary + daily site allowance
- Annual bonus
- Peer recognition program
- Access to counseling services for you and your family
- Mentorship from experienced mining professionals
- Opportunities to collaborate with our software development team
About Deswik
Deswik is a global leader in mine planning software and consulting, with over 500 professionals across 13 countries. Our tools are used at 1000+ operations worldwide, and we invest heavily in R&D to stay ahead. We’re proud to be part of the mining industry's digital transformation.